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Home > Blog > Digital Marketing > Data Visualization >

Top 5 Survey Results Presentation Examples

The survey is a crucial part of a business because you get to collect the voice of customer data. If you want to learn more about customizing this chart, setting properties, header, footer, and labels you can read our guide on How to Present Likert Scale Data.

However, the problem comes with visualizing and presenting the results. Surprisingly, this is the crucial part of the survey. Besides, it’s the part that defines the whole survey: i.e. action-taking. If you get this wrong, you won’t meet the objective of the exercise.

Survey Results Presentation Example
Survey Results Presentation ExampleSurvey Results Presentation Example

We’ve rounded up multiple of survey results presentation examples to guide you on creating compelling data stories. Keep reading.

As said earlier, the survey results presentation is a vital part of the whole exercise. So you ought to pay special attention and focus on this part to inspire change in your audience.

And how do you do that?

Of course, by reporting facts and figures wrapped in a story with easy to interpret visuals. Well, it sounds easier said than done. This process of “storifying your survey results presentation” requires intense planning and other tips we’ll be discussing throughout the blog post.

The choice of visualization tool matters immensely because charts are the ‘carriers’ of insights.

Keep reading to learn the Dos and Don’ts of survey data charts.

There are plenty of survey results presentation examples to inspire your imagination and simplify your learning.

In this blog you will learn:

  • How to use Likert Scale Chart to Present Survey Results?
  • Top 5 Survey Results Presentation Examples To Boost Your Data Storytelling
  • The Best Online Survey Tools For Data Collection
  • Pay Attention to Visualizations in Survey Results Presentation
  • What’s The Reliable Tool to Use to Visualize Your Survey Data?
  • How to Install ChartExpo Add-on in Google Sheets to Access Survey Charts
  • How To Visualize Your Survey Data Using ChartExpo’s NPS Detail Chart?
  • How To Visualize Your Data Using Rating Bar Chart?

How to use Likert Scale Chart to Present Survey Results?

Survey Results Presentation ExampleSurvey Results Presentation Example

If you want to learn more about customizing this chart, setting properties, header, footer, and labels you can read our guide on How to Present Likert Scale Data.
The hacks we’re about to share are used frequently by thousands of seasoned data visualization experts worldwide. So they’re tested and proven.

Top 5 Survey Results Presentation Examples To Boost Your Data Storytelling.

Well, these charts come in handy in multiple scenarios. And this means they can be reliable in visualizing survey data.

However, there are charts, which are custom-specific and tailor-made for surveys. This implies you don’t have to do unnecessary editing to align your visualizations with survey data stories.

These 5 survey charts are namely:

i-Likert Scale Chart

Survey Results Presentation Example
Survey Results Presentation ExampleSurvey Results Presentation Example

A Likert scale is also known as a bipolar scale, which means that it consists of two opposing poles. You can use this chart to measure the intensity of feelings, opinions, and attitudes towards a subject matter.

A Likert Scale chart visualizes how much a respondent agrees or disagrees with a particular statement. The scale assumes that the strength and intensity of the feelings are linear. More so, it goes from a complete disagreement to a full agreement.

The questions in Likert scales range from general to even more specific topics. Besides, this chart is straightforward, so you can quickly gain insights from just a glance.

The Likert Scale is one of the most used charts in visualizing survey data. Check out the second-most used visualization chart below.

ii-CSAT Score Bar Chart (NPS Chart)

Survey Results Presentation Example
Survey Results Presentation ExampleSurvey Results Presentation Example

A CSAT Score Bar Chart or NPS Chart gives a complete picture of the user’s opinion from a bulk of textual information. The whisker box represents the score.

You can deploy this chart to visualize your survey data with full confidence. Besides, this chart is straightforward to read and understand. So your audience won’t end up being confused when you incorporate it in your survey results presentation story.

iii-CSAT Score Detail Charts (NPS Detail Charts)

Survey Results Presentation Example
Survey Results Presentation ExampleSurvey Results Presentation Example

The CSAT Score or Net Promoter Score (NPS) is a popular customer feedback metric that indicates the likelihood of people promoting a particular brand to their friends and family.

It is calculated from responses of the likelihood of recommending a brand on a scale of 0 to 10. Besides, the respondents are sorted into 3 groups based on their responses:

  • 0 to 6 correspond to detractors
  • 7 and 8 are passives
  • 9 or 10 are promoters.

The NPS is simply the percentage of promoters minus the percentage of detractors.

NPS= Promoters — detractors

iv-Customer Satisfaction Chart

Survey Results Presentation Example
Survey Results Presentation ExampleSurvey Results Presentation Example

These are charts that visualize the voice of customers by segregating the promoters and detractors.

Remember, promoters (green color) are individuals who are likely to recommend your brand. Conversely, the detractors (red color) are individuals who are dissatisfied with your brand.

So when you’re visualizing the voice of customer data, pay attention to the detractors because they may cause your brand harm down the line. You need to address the points of dissatisfaction to prevent them from spilling into social media.

v-Rating Bar Charts

Survey Results Presentation Example
Survey Results Presentation ExampleSurvey Results Presentation Example

As the name suggests, the role of this chart is to visualize your brand ratings data, especially on platforms, such as Etsy, Google My Business, and Amazon stores.

Checking on this data from time to time is incredibly essential, especially if you run an e-commerce business. Why?

Ratings act as social proof that your product or service addresses the problems it claims. So it’s an essential factor that can either attract or repel both warm and hot leads.

The red color presents the magnitude of bad ratings while the green one represents satisfied customers. And the grey part represents the fence-sitters, who need a slight push to promoters’ side.

Now that you know the custom charts for visualizing survey data: Let’s delve into actual storytelling hacks.

Always Use Relevant and Easy-to-Read Charts

There are many different graphs and other types of visual displays of information. But only a handful will work for the majority of your survey result presentation needs.

Choosing the best chart possible to embody your data story depends on your big idea.

We’ve all been victims of boring, long, and disorganized presentations and meetings. And one of the biggest fails in storytelling with data in survey results presentation is the random use of charts.

Different charts come with different uses. So your choice of data should be influenced by multiple factors, such as:

  • Audience type
  • Nature of the data
  • The main goal (the big idea)

Let’s agree on this: Choosing just any type of chart to visualize your data is wrong. More so, it’s likely to break your survey results story.

You need a tool with specialized chart templates specifically for surveys to uncover even the hidden insights. Keep reading because later on, we’ll reveal the recommended tool that does an absolutely fantastic job.

Avoid Charts Jumbled with Multiple Details

One of the characteristics of a compelling survey results presentation is easy-to-read charts. Yes, graphs that are free from jumbled mess. Clutter is one of the biggest enemies of persuasive communication.

You may be tempted to cram tons of information in your charts to appear informative.

Please don’t because it won’t help your case.

We use visual charts in a survey results presentation to condense pools of data into insights. So charts are incredibly crucial in reports to increase the credibility and, most importantly, appeal to the logos (logic) of the audience.

Identifying and removing chart clutter reduces visual “noise,” allowing the audience to focus on the key takeaway.

So what is noise?

Noise is the element in charts that’s not necessary to comprehend the information represented in the graph.

In other words, anything that’s not helping you to communicate the BIG IDEA is noise and should be done away with.

Some of the common clutter items in survey results presentation include:

  • 3-dimensional effects
  • Dark gridlines (use soft gray grid lines or eliminate gridlines when possible)
  • Overuse of bright, bold colors
  • Unnecessary use of all uppercase text (uppercase text is only necessary when calling attention to an element)

The Best Online Survey Tools For Data Collection

To conduct a successful survey, you need the right tools.

  • For face-to-face surveys, you’ll need a group of people who will visit participants, enough printed survey copies, or a way to record spoken answers.
  • For telephone surveys, you’ll need a group of people who can call participants over the phone. And a computer program or printed survey question forms to record the data.
  • For online surveys, you can use several different tools.

Below are our favorites:

  1. Typeform

This platform comes with 120+ integration with other apps like Google Sheets, Zapier etc. With zero coding, you can create your survey forms, even this platform have a sister brand which is providing video survey linked with questionnaires.

Use the steps below to gather data from Typeform servers

  • To collect and analyze the survey data from a Typeform, download it as an Excel or CSV file.
  • For more than 20 answers, connect the Google Sheets integration to your Typeform.

  2. Google Forms

Collecting survey data in a Google Form is easy. There are many ways to show your question and get the response either in the form of radio button, check box or text boxes. You can link your form with a spreadsheet as well.

  3. SurveyMonkey

Creating a survey in SurveyMonkey is easy. And this is because they also offer data analysis tools for your results like filtering and grouping.

Besides, it offers simple presenting tools for your data. You can also download the results as a CSV or Excel file.

  4. Stripo

With this tool, you can create a survey directly in an email and save all your results to visualize later.

After collecting your survey data, the next step is visualizing the results for presentation. To make your survey results presentation more appealing, you need visual charts that are clear to read and interpret.

Remember, as the ‘bearers of insights,’ charts need to be simple. You want every bit of insight that supports the big idea to be out in the open for everyone to see.

Pay Attention to Visualizations in Survey Results Presentation

Besides, to reduce the chances of the audience getting “lost in the data,” compelling data storytelling requires adhering to the best practices and employing the right visualization chart. Why?

The backbone of every persuasive communication is the strategic use of visual images to inspire imagination in the minds of the audiences.

So when you use a simple and easy-to-read chart, you make it easier for audiences to grasp insights.

The simpler and more relevant visuals, the more engaging the overall presentation will be for your audience. Although there’s a time and place for all charts, some graphs are easier to understand than others.

How do you select the right chart?

It depends on your overall goal. Or the survey data insights you want your audience to know.

To select the chart that’s aligned with your survey data story, test and test again. Use people who share traits with your target audience to test. Their opinion and insights reflect what you’re likely to get during a live survey outcomes presentation.

Furthermore, they’ll help you nail the presentation.

This is why selecting the right tool to visualize your survey data matters a lot. It can be the difference between the success and failure of your presentation.

Below are the reasons why you need to pay extra attention to the charts you incorporate into your report.

What’s The Reliable Tool to Use to Visualize Your Survey Data?

Let’s start with the free tools.

Google Sheets is one of the free tools out there for visualizing data. This spreadsheet app has a simple and friendly user interface. So it’s the go-to visualization tool for a majority of people.

However, this tool comes with two significant weaknesses.

Firstly, you will hardly find any chart which is specially made for survey data.

Secondly, Google Sheets comes with a smaller library of charts. And this means you have limited options to test for the relevant that’s aligned with your survey results presentation story.

So What’s The Solution?

The solution is not to ditch your Google Sheets and lose your privileges of using it FREE. No. We recommend you to supercharge with an Add-on, which comes with a friendly, easy-to-use interface.

You don’t need to run scripts or acquire programming skills to get insights from your survey data. All you need is to feed your variables in the tool to get charts that complement your survey presentation seamlessly.

What’s ChartExpo?

ChartExpo is a highly affordable and easy-to-use Google Sheets Add-on that creates simple and easy-to-read visualizations for your survey results presentation.

So if you’re looking for a data visualization tool to create easy-to-interpret charts to charge up your survey results presentation, check no further.

Benefits of ChartExpo

  • ChartExpo comes with over 50 chart templates, including the Likert Scale, CSAT Score Survey (NPS Detail) Chart, Customer Satisfaction, CSAT Score Bar (NPS Charts), Rating and Rating Bar.
  • This AI-driven data visualization tool does not need to be installed on your computer. So there’s no need to worry about malware and viruses infecting your desktop.
  • ChartExpo add-on for Google Sheets comes with a free 7-days trial, no credit card required.
  • Essentially, if you’re not satisfied with the tool within a week, you can opt out as quickly as signing up for a trial.
  • The cost of accessing 50-plus chart templates is ONLY $10 a month after the trial period.
  • You have a 100% guarantee that your computer or Google Sheets won’t be slowed down because this Add-on is light.
  • You can export your easy-to-read and intuitive charts in JPEG and PNG, the world’s most-used formats for sharing images.
  • With ChartExpo, you have unlimited freedom to alter your charts to align with your survey results presentation. So you don’t have to sweat over highlighting the key insights that support the main idea.

How to Install ChartExpo Add-on in Google Sheets to Access Survey Charts?

To Get Started with ChartExpo for Google Sheets Add-on, follow the Simple and Easy Steps Below.

  • Open your Google Sheets application.
  • Open the worksheet and click on Extension menu button.
  • Once the ChartExpo-Best Data Visualization Tool drop-down menu shows, click the Open button.
Survey Results Presentation Example
  • Now you can start using ChartExpo for Google Sheets
  • Click on the Create New Chart to continue, as shown below:
Survey Results Presentation Example
  • You’ll see a list of visual charts so you can search and select Likert Scale Chart from list.
Survey Results Presentation Example

Likert Chart In ChartExpo

Visualizing your survey data using this chart in ChartExpo is amazingly easy, as you shall see.

Let’s create a scenario.

Imagine you’ve been tasked by hospital management to survey the ratings of the medical institution in various areas, such as customer service and hygiene.

The tabular data below depicts the scenario. Actually, it’s the results of our imaginary survey. Remember, the ratings range from 1 to 5, and the count is the number of respondents.

QuestionRatingCount
How do you rate the cleanliness of the hospital?1324
How do you rate the cleanliness of the hospital?2176
How do you rate the cleanliness of the hospital?3230
How do you rate the cleanliness of the hospital?4270
How do you rate the cleanliness of the hospital?50
How do you rate the performance of the doctors?1138
How do you rate the performance of the doctors?2186
How do you rate the performance of the doctors?3176
How do you rate the performance of the doctors?4230
How do you rate the performance of the doctors?5270
How do you rate your overall experience?10
How do you rate your overall experience?2138
How do you rate your overall experience?3186
How do you rate your overall experience?4176
How do you rate your overall experience?5500
How do you rate the quality of the hospital staff?15
How do you rate the quality of the hospital staff?2100
How do you rate the quality of the hospital staff?3146
How do you rate the quality of the hospital staff?4116
How do you rate the quality of the hospital staff?5420

Let’s deploy our ChartExpo to get insights into this data to support our story.

  • To get started, head to the Extensions tab, as shown below.
Survey Results Presentation Example
  • Proceed to ChartExpo>Open, as shown below
Survey Results Presentation Example
  • Click the button labeled Create New Chart.
Survey Results Presentation Example
  • Click on Likert Scale Chart, as shown below.
Survey Results Presentation Example
  • Fill in the data for visualization. The metric is the independent variable, while dimensions stand for the dependent variable.
  • In our case, the count is the main and in the dimensions section, we have questions and ratings, as shown below.
Survey Results Presentation Example
Let’s check out the resulting chart.
Survey Results Presentation Example
Survey Results Presentation ExampleSurvey Results Presentation Example

Insights

  • Overall, the hospital has a 3.4 rating out of 5
  • The hospital needs to work on its overall hygiene. It’s the area that received the lowest score (2.4/5)

How To Visualize Your Survey Data Using ChartExpo’s CSAT Score Detail (NPS Detail Chart)?

Let’s revisit the hospital example. Imagine you just want to know how likely patients are likely to recommend friends and family.

The main survey question is: Would you recommend our hospital? All the responses are graded from 1-10. Let’s use the tabular data below.

QuestionRatingCount
Would you recommend our hospital?010
Would you recommend our hospital?145
Would you recommend our hospital?261
Would you recommend our hospital?370
Would you recommend our hospital?4101
Would you recommend our hospital?575
Would you recommend our hospital?641
Would you recommend our hospital?788
Would you recommend our hospital?845
Would you recommend our hospital?9 190
Would you recommend our hospital?10350

 

Survey Results Presentation Example
Survey Results Presentation ExampleSurvey Results Presentation Example

Insights

  • The overall score for the hospital is negative 10. This means that for the hospital to be recommended, it has to increase the number of promoters to increase the net score.
  • Detractors outweigh the promoters. And this implies a huge chunk of the respondents are not likely to recommend their friends and family in the hospital.

How To Visualize Your Data Using Rating Bar Chart?

Imagine you run an e-commerce store, and you want to know the sentiments of customers you target. Checking the rating data is the first place to start.

Assume you’ve got rating data from your e-commerce store. Let’s use the sample data below for our scenario.

RatingCount
2210
3120
4120
5112
1205

Note: Use the same steps as we used for the Likert Scale.

Let’s see our resulting chart.

Survey Results Presentation Example
Survey Results Presentation ExampleSurvey Results Presentation Example

Insights

  • The overall rating for the e-commerce store is 5 out of 5
  • The number of dissatisfied customers (55%) outweighs the satisfied ones (Green)

Wrap Up

Visualizing your survey data to create compelling presentations does not have to overwhelm you.

This blog is loaded with survey results presentation examples to prove the point above. So if you’ve just landed here, we suggest you go through the blog post to uncover the mystery of survey data storytelling using our hacks and know about the ChartExpo library which provides specialized charts to show survey results.

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