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Home > Blog > Digital Marketing > PPC >

A Detailed Guide to Pay Per Call Lead Generation

Online is the future, and the world seems to be settling in there for quite some time. As long as the Internet business is thriving, marketing campaigns will be set up online. At the moment, marketing professionals have many options for earning a living.

Pay Per Call Lead Generation

Among the marketing channels affiliates use are Google Ads, social media, call advertising, and others. The result is often disappointing since the leads are often very expensive.

In this article, we will discuss Pay Per Call lead generation opportunities for performance marketing and share its benefits.

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What is Pay Per Call?

Pay per call is a type of performance-based marketing in which businesses pay for inbound phone calls from potential customers. Usually, businesses that provide high levels of customer service use this marketing model. Such business is:

  • Home improvement companies
  • Auto dealerships
  • And dental offices.

In pay per call campaigns, businesses typically purchase advertising space on websites or search engines and include their phone number in the ad. When potential customers see the ad and call the number, the business pays the advertising platform a commission for generating the call. The pay per call model provides an incentive for businesses to create ads that are highly visible and easy for potential customers to find.

It also allows businesses to track their return on investment more accurately than other forms of advertising, such as print or television. As a result, pay per call is an effective way for businesses to generate leads and improve their sales performance.

In contrast to traditional lead campaigns, pay-per-call can generate thousands of leads, reaching even users who are reluctant to fill out forms.

Average Cost Per Lead

The average cost per lead can vary greatly depending on the industry. For example, the automotive industry typically has a higher cost per lead than the insurance industry. Other factors that affect the cost of pay per call leads include:

  • Category
  • Call duration
  • Advertiser competition

Also, you can choose different payment methods that work for you:

  • Pay per call (a flat rate for every call)
  • Pay per duration (Pay for calls that meet a particular specified time)
  • Pay per lead ( Pay after a caller gives their contact info)

How Does Pay-Per-Call Work?

The pay per call system is a popular way to generate leads for your business. It works by offering your customers the opportunity to make a phone call, rather than filling out an online form.

Pay-per-call generally involves three parties: the caller, the buyer, and you. The following is an example of a simple call flow:

You place an online ad with your call tracking number – This can be done through Google Ads and other paid sources

  • Your ad convinces customers to call the phone number displayed in your online ad by including a call to action in the copy.
  • The call is routed to the buyer – With call routing and tracking software, managing call flows becomes very easy.
  • The buyer receives your call and pays you for it – Due to your tracking number, the buyer can attribute the call to you and pay for it.
  • Your clients have access to a detailed overview of the calls you have generated thanks to powerful tracking and analytics capabilities

Pros And Cons Of Pay Per Call Advertising Vs. Commissions

In any marketing strategy, there are pros and cons. There are pros and cons in Pay Per call lead generation:

Pros

The good news is that it is quite cost-effective. A simple ad or piece of content can generate hundreds or thousands of leads for affiliates. Additionally, it is more effective than pay-per-click advertising. Why?

Often, users click on a website and exit in a matter of seconds. However, when they tap on the call button on their smartphone, they are showing genuine interest in the product.

When customers call, they tend to show more interest. That makes it easier for sales reps to close the sale. Consequently, conversion rates tend to be higher than for pay-per-click campaigns.

Another benefit is that affiliates typically have a unique phone number that customers can use to contact them. Therefore, it is even easier to track the source of lead generation by tracking calls.

Cons

Pay-per-Call commissions are typically higher than PPC commissions, so brands pay affiliates more.

To make sure you get calls from the right audience, you should also track your metrics closely.

Your call center must also be properly trained. Ensure that your sales reps are trained on how to handle each call and keep the customer on the line for as long as necessary. A certain amount of time will be required to close a deal, no matter what you sell.

Call and test an IVR (interactive voice response) a few times if you or your affiliates use one.

Pay Per Call Advertising: Best Practices

The following best practices will help you make the most of your Pay per call lead generation.

Determine Clear Goals

You might want to achieve the following.

  • Analyzing your appointment bookings and how those numbers fluctuate over time
  • Assessing customer conversion rates from appointments booked to appointments actually attended
  • Analyzing and monitoring MQLs vs. SQLs.

A successful affiliate program requires SQLs (sales qualified leads) who are highly interested and ready to buy. MQLs (marketing qualified leads) are also important since they have a strong chance of becoming customers.

Although SQLs are more valuable, you should analyze both metrics to see how your affiliates are doing. Plan how you will track and analyze your goals by defining them clearly.

Determine Your Target Audience

It is important to know who your target audience is. To identify your target customer, you’ll need information about:

  • Their gender
  • Age
  • Income level
  • Location

Defining your target will help you find affiliates that can reach your target audience.

Decide How You Want to Generate Calls

Through affiliates, you can generate calls online, offline, or both. Calls made offline require a customer to dial your phone number. The customer can click to call when making an online call. Depending on your audience, you may want to use one or both, or even a combination.

Find the Right Affiliates

It is crucial to work with the right affiliates in order to achieve the best results. Find publishers who will reach your target audience and who will be able to convert them into customers. It is not just about reaching anyone. Reaching the right people is the goal.

Monitor Results

Keeping track of your results and sharing them with your affiliates is crucial. Make sure your affiliates’ goals align with yours in order to optimize your ROI.

Best PPC Campaign Monitoring Tool

If you already receive many calls from potential customers, you should consider PPC marketing.  Marketers can unlock more conversions and higher quality calls by leveraging consumers’ strong purchase intent through PPC.

A Google Ads campaign can be difficult for you to manage. This is especially true when you have multiple campaigns running in the same account. With tools like PPC Signal, you can manage your campaign data using AI and machine learning.

For example, if you want to know whether your ads are getting clicked on or not, clicks are the best metrics to monitor. Simply click on the metrics and from there select clicks, you can also get more insights.

Using the explore button, you can see more insights and check the anomalies in your click data. You will see that conversions are decreasing fast and clicks are growing fast. This means you are getting clicks but not conversions. To check your data in greater detail, you can see a graphical representation of it.

The data can also be viewed in tabular format.

Using this automated signal, you can stop draining your budget and improve your strategies to attract more customers. With PPC Signals, you can improve your campaigns and find out if something isn’t going well before it happens. If you don’t get clicks, your ads aren’t good enough for customers to click on them and then call you.

FAQs:

Is Pay Per Call profitable?

A pay-per-call campaign involves an advertiser paying affiliates or distribution partners for generating quality calls on its behalf. So if audience is well targeted then it is good and profitable.

Why use pay per call lead generation?

With pay-per-call, you can find new contacts who are interested in your business immediately.

Wrap Up:

Pay per call lead generation is a great way to get high-quality leads quickly. Paying for each lead ensures that you only pay for leads that are interested in what you have to offer. This makes pay per call lead generation a cost-effective way to find new customers.

In a nutshell, pay per call is a great way to get high-quality leads quickly and easily. Paying only for closed sales leads ensures that your marketing dollars are being spent wisely. A reputable pay-per-call lead generation provider will provide you with high-quality leads.

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